BCA has confirmed that all sales will remain online in the face of a second lockdown, promising the continuation of safe, efficient and profitable trade.
Stuart Pearson, BCA chief operating officer of UK remarketing, explained how the firm had evolved since the first lockdown.
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Pearson said: “Having the experience of successfully managing the significant challenges placed on the industry during the first lockdown stands us in good stead. BCA will continue to utilise the wider resources of the group to provide our customers with choice, scale and efficiencies to support their businesses during the weeks ahead.”
In order to meet demand for stock from its buyer base, BCA’s programme of real time online events and multi-channel buying options will continue. “The wholesale marketplace is performing very efficiently and this is good news for all professional operators in the used vehicle sector.”
In efforts to keep on top of evolving government guidance, the firm has also extended opening hours for vehicle collections, said Pearson.
Vehicle collection periods will be extended to 8pm from Monday to Friday, in order to provide customers with additional opportunities to collect vehicles at a suitable time.
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By GlobalDataPearson continued: “Our online Click and Collect service is currently handling over 10,000 requests weekly and we are developing new functionality within our Buyer app to allow customers to book BCA Click and Collect slots directly from their mobile device. BCA’s significant transport resource will continue to be fully available to support our customers bringing vehicles into, and away from our centres.”
BCA’s Decision Intelligence team is keeping close to the current evolving picture in the wholesale sector whilst also providing consumers with real-time data to inform marketing decisions.
Using actual auction prices, BCA Valuations is also delivering data on market performance in order to help customers in the valuation of their vehicles, in line with market sentiment.
Touching on the BCA Buyer app and website, Pearson finished: “We continue to develop functionality for the new digital buyer audience, enhancing the wider user experience for customers using both the BCA Buyer app and bca.co.uk. Our online sales programme will adapt to meet the changing needs of our buyers in the current market, utilising the connectivity and efficiency across the BCA Group to provide more of the right vehicles to the marketplace at the right time.”
