Research commissioned by vehicle subscription service Pivotal highlights the growing financial and logistical challenges of car ownership in the UK. Rising insurance premiums, maintenance costs, and time-consuming servicing requirements are prompting consumers to explore alternative mobility solutions.
The research reveals that nearly a quarter (22%) of UK motorists have had to take time off work to service their vehicles, indicating a wider impact on both personal finances and productivity. In addition, 62% of respondents reported an increase in their car insurance premiums over the past year, reflecting the 15% average rise in insurance costs in 2024. Monthly insurance payments further compound expenses, as new insurer pricing structures lead to higher overall costs. Regional disparities are also evident, with Inner London identified as the most expensive area for car insurance, according to data from Confused.com for Q4 2024.
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These financial pressures are affecting consumer sentiment and household dynamics. The survey found that 22% of motorists have had disagreements with their partners over responsibilities related to vehicle servicing and maintenance scheduling.
Against this backdrop, interest in car subscription services is increasing. Industry projections suggest that the UK car subscription market will grow at a compound annual growth rate (CAGR) of 32.1% from 2024 to 2032, driven by economic uncertainty and evolving consumer preferences for flexibility.
John Murphy, Managing Director at Pivotal, said: “Car subscriptions are reshaping vehicle access by providing an alternative to traditional ownership. Our service eliminates the need for dealership visits and the hassle of securing competitive insurance rates. With an all-inclusive model covering maintenance, roadside assistance, and insurance, we offer a streamlined experience suited to modern, on-demand lifestyles.”
