Cox Automotive subsidiary Incadea has signed a deal to provide a retail operating system to Vauxhall franchised dealer group Thurlow Nunn.

The platform will unify dealership, sales and service management under a single platform, integrated with Vauxhall’s own systems.

Go deeper with GlobalData

Data Insights

The gold standard of business intelligence.

Find out more

The deal will also provide Thurlow Nunn with access to customer service portal Xtime.

Paul Humphreys, managing director of Incadea UK, said: “The system will help dealerships improve their operational efficiency, by controlling resources, prioritising critical work, and optimising service bookings, as well as benefitting from parts ordering, service scheduling and integrated electronic vehicle health check systems.

“We know that on average in the UK dealers use over 11 different systems daily, and they spend around two hours a day using them.  This is precious time that could be used to sell or follow up on leads. The incadea retail operating system drives operational efficiency right across the business allowing dealers to concentrate on customer service.”

Simon Bottomley, group managing director at Thurlow Nunn, added: “The programme will ensure that we have the best processes in place, supported by the right systems and we can be confident of delivering an even better, smoother and seamless experience for Thurlow Nunn customers.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

“The introduction will undoubtedly transform the business and result in huge efficiency savings throughout our UK dealerships. It will free up time for our team to do what they do best – provide the customer with excellent service.”