Independent contract hire and leasing broker Central Contracts has reported record sales growth over the past 12 months, with volumes nearly doubling compared to 2023. The company expects continued growth into 2025, driven by operational improvements and technology investment.
Focusing primarily on the personal leasing market, Central Contracts also reported a contract renewal rate of 45%, which it described as among the highest in the sector.
The company attributed its improved performance to three key changes: a revised procurement policy, the launch of a new digital platform, and the development of proprietary technology solutions.
Its updated procurement strategy included the implementation of a new acquisition programme with OEMs, enhanced pricing analysis tools, and improvements to stock ordering processes. This approach has supported stronger ties with manufacturers such as Vauxhall, Nissan, Renault, Kia and Hyundai, as well as with funders underwriting the leasing agreements.
A new digital platform has increased the visibility of available stock and deals. In addition, new software introduced by Central Contracts enables automated vehicle taxation and streamlined documentation requests from funders. The company stated that these changes have improved customer experience and compliance.
According to Gareth Roberts, strategy director at Central Contracts, the broker is now approaching 10,000 vehicle sales per year. He said this level of growth is encouraging for the company and its partners and added that the business is seeing continued monthly growth in vehicle registrations and expanded availability of vehicle models.
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By GlobalDataRoberts said the renewal rate was “a true measure” of the company’s performance and ongoing customer satisfaction.
According to the BVRLA’s bi-annual Leasing Broker Report (July 2023 – June 2024), leasing brokers collectively delivered 380,000 new cars and vans into the personal and business sectors during the past year.
