Arnold Clark has joined forces with Bumper to introduce an aftersales digital payment service across its dealerships across England and Scotland.
Scott Grant, Arnold Clark’s group aftersales director, said: “We are really excited to be working with Bumper to help further digitalise our aftersales processes. We have been impressed by the speed of the rollout, along with the support and reporting capabilities of their platform.”
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The rollout covers the payment of servicing, accident repairs and MOTs, parts and accessories on the group’s Autoparts eCommerce platform. Payment solutions have also been introduced in Arnold Clark’s video health checks to allow for greater convenience for its customers.
Customers can opt for Bumper’s interest-free Buy-Now-Pay-Later (BNPL) services under the Arnold Clark Easy Pay banner, which will allow them to spread out their costs over three months (£50 to £5,000), six months (£250 to £5,000) or 10 months (£500 to £5,000).
There is also a Pay-Now option for customers choosing to settle the full cost of aftersales work online, consisting of a text message or email sent out to the customer.
Jack Allman, chief compliance officer and co-founder of Bumper, said: “We’re delighted to be partnering with Arnold Clark, one of the biggest and most progressive franchised dealer groups in the UK.
“We’ve been working closely with the Arnold Clark team for a number of months to create a seamless finance platform. The launch marks one of the most integrated rollouts of our payment platform, creating faster approvals and less administration for busy workshops, while offering customers more convenience and flexibility in how they settle their bills.”
