Expansion of SAF Test for Dealers
A new version of the Specialist Automotive
Finance (SAF) Competence Test for dealers and motor finance company
staff has been launched.
The extended 60-question test incorporates
extra questions on new sales processes required by the Consumer
Credit Directive (CCD).
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Paul Harrison, head of Motor Finance at the
Finance & Leasing Association (FLA), said:
“Although most lenders will be introducing
their own CCD training for their unique processes, we hope our SAF
test will be a useful starting point for industry-wide CCD
compliance.
“We have updated the CCD reference material
and questions as part of SAF to make sure that dealers understand
what sales processes they have to change, and what new information
they have to give to customers.”
The new extended SAF test is available at
www.specialistautomotivefinance.org.uk
and can be accessed free of charge by dealers. The questions
will remain as part of the test for 12 months to help industry
compliance. After this period, the standard SAF test of 45
questions will be re-introduced.
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