The National Franchised Dealers Association (NFDA), which represents franchised car and commercial vehicle retailers in the UK, has appointed Paul Guy as their new finance and insurance (F&I) specialist.

Guy was a key stakeholder in the planning and delivery of the transformation of the UK car dealership chain Lookers during the Financial Conduct Authority (FCA) probe. The investigation was concluded in March 2021.

NFDA CEO Sue Robinson said: “I am delighted to announce that Paul Bentley, former group operations director for Lookers, will be joining the NFDA to help navigate the current F&I challenges.

“Paul’s extensive experience, specifically in F&I, will ensure that we have the necessary skills and knowledge within the team to support the dealer network.”

In the new role, Guy will help the NFDA and its dealer members in providing well-informed and balanced planning to tackle upcoming challenges.

Robinson added: “This is a very defining time for our automotive sector, and it is now more important than ever that we have a collaborative, same-direction strategy in place within the network.

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“Paul will work with all the various stakeholders to ensure that this is the case going forward and that we are in a strong position to deliver the best possible outcomes together.”

Last month, the NFDA Dealer Attitude Survey for Summer 2024 revealed that Kia emerged as the leading franchise for UK dealers.

The brand achieved the highest overall manufacturer rating with a score of 9.3 out of 10.